|Name||Oil free air compressor|
|Packing||2 pcs / carton case|
|Installation size||89*223 mm|
|Technical Specification||Voltage :220V 50Hz /110V 60Hz ;|
Q.1: When I get my products, is there anything I should pay attention to ?
It need to clear the filter once every two months. When use it, it need to handle with care and pay more attention to waterproof.
Q.2: How do you control the quality ?
From raw material purchase, production process to finished product delivery, strict quality control is carried out. All goods need to pass 3 times QC inspections to ensure good quality. And for every machine have the test data report , we will keep these test report into our quality traceability system about 3-5 years . The compressor label shows the S/N number is matched with this test record , so that we can help you to solve the problems within warranty ASAP .
Q.3 : If our products have problems within warranty , what we can do ?
(1) Telephone / email Service When you have the problems for the compressor , please send us the pictures and videos for the problems , we will check our test report and help to solve the problems for you .
(2) Technical training If the customer has a need, the company can appoint technicians to provide unified training to the customers. Customers can also request training based on actual needs and the company will arrange training to meet customers' requirements.
(3) Return to factory maintenance For products that customers cannot repair by themselves, they can be returned to the factory for repair. We will arrange after-sales service personnel to carry out test and repair on the day of receipt of the product, and respond within 24 hours. If there are no special circumstances, we will arrange delivery within 48 hours. If there are other technical problems, we will call you.
(4) Regarding after-sales service, our company does not have a complicated application process, so if you have any requirements, we can quickly give you a solution, you do not need to wait for the application results for a long time. Our company will treat you as our VIP customer and give you fast and good service. Most of the company's customers have an annual business growth of 30-50%. We hope that we can also help you grow your business and let us start cooperation on the basis of mutual trust and mutual benefit.
Q.4: Question: Can you produce the compressor and package with our Logo ?
Q.5: What's your warranty?
Our warranty is two years.
It means that if our machine has any problems within 2 years, we will send you new one or free spare parts for your replacement.
Q.6: Question : How many years of your factory?
Our factory has the production experience more than 16 years.
We make main spare parts of compressor by ourselves (include the motor), so we can control the compressor quality very wellIt depends on your purchase quantity , we can customize it for you .