Q.1: What's your factory address ? May I visit your factory ? Our factory is located in Yiwu city, Zhejiang province, near to Ningbo, Shanghai and Hangzhou, about 2 hours by bus or train. Welcome to visit our factory. Q.2: When I get my products, is there anything I should pay attention to ? It need to clear the filter once every two months. When use it, it need to handle with care and pay more attention to waterproof. Q.3 : Can I buy the sample to test? We are pleased to send the samples for your evaluation.And the samples shipping freight can be return back to you with next bulk order . Q.4: Do you have test records of every pump? We will inspect products three times before shipment and every pump have the test records. We will keep these test records to our quality traceability system about 3-5 years. Test items : workmanship, air flow rate, power, pressure, current, noise, vibration , temperature and durability etc.
Q.5:How long is the life of the your pump? "Quality is our culture", our vacuum pump with long life (20000 hours ) and high quality ( stable air flow, import spare parts, high workmanship etc ). Q.6: What's your warranty? Our warranty is two years.It means that if our machine has any problems within 2 years, we will send you new one or free spare parts for your replacement. Q.7: How many years of your factory? Our factory has the production experience more than 20 years. We make main spare parts of pump by ourselves (include the motor), so we can control the pumps quality very well Q.8: Can you produce products same/ similar with mine? We have professional and experienced R & D team, so we can better serve customers to achieve high-end customization and development. We accept the ODM and OEM.